East West Consultancy

Help Desk Services

Help Desk Services

The Help Desk is essentially a central point through which problems or issues are reported and subsequently managed and coordinated. From a general or wider perspective, it is an integral part of the service function, responsible for bringing resources together to address a problem or other issue.

Knowing very well that ultimate responsibility for help desk management remains with the client, and poor help desk provision will adversely affect the help desk provider, we take adequate measures to ensure a fool proof, professional outsourcing service to our esteemed clients. EAST WEST provides a broad range of help desk support solutions. Our services are : Reduce Support Costs, Improve Customer Satisfaction & Loyalty, Increase First Time Resolution Rates, Improve Agent Efficiency and Customer Response Times, Boost First Time Resolution Rates

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VAMSI EAST WEST CONSULTANCY PVT LTD
JP PARK 316, 7th Main, 80 Feet road
HRBR layout, 1st block,
Kalyan Nagar
Bangalore -43

Phone: 080-46617500

Fax:080-25459958

info@eastwestconsultancy.in

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